The transition to “service-oriented” mobility is one of the major developments in mobility and transport at work nowadays. The MaaS (Mobility as a Service), which CEREMA defines as “an integrated system offering information, reservation, purchase and validation, for the widest possible range of mobility services”, is part of this transition. There are now about fifteen MaaS applications in Europe, a growing phenomenon, particularly in large urban areas. But beyond the concept, what reality can the MaaS cover in the field?
To find out more, Chroniques Urbaines met Denis Rambaud, Vice-President of Mulhouse Alsace Agglomération in charge of transport and mobility, who shared with us his feedback on the Mobility Account, a pioneering MaaS initiative in France launched in 2018.